Responsible Gaming

Gaming Should Be Entertainment, Not Income

At A Work of Heart, we believe that online pokies and casino gaming should be enjoyed as entertainment only. Gaming is not a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

Set realistic expectations: the house always has a mathematical advantage. Play for fun, within your means, and know when to stop.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to access and use any gaming services linked from this website.

By accessing our affiliate links and partner sites, you confirm that you meet the legal age requirement for your jurisdiction.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more to recover money lost
• Gambling with money needed for essentials (rent, food, bills)
• Hiding gambling activity or lying about the amount spent
• Spending increasing amounts of time and money on gambling
• Feeling anxious or irritable when not gambling
• Neglecting work, study, family, or social relationships
• Borrowing money to gamble or pay gambling debts
• Experiencing mood swings or depression related to gambling
• Unsuccessful attempts to cut down or control gambling
• Using gambling to escape problems or negative emotions

Self-Help Tools & Safer Gaming Features

Most reputable online gaming providers offer built-in tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month
• Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
• Reality Checks: Receive regular notifications about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
• Time-Out: Take a break from gambling for a set period
• Account Closure: Permanently close your gaming account

We recommend using these tools before you start playing. Set limits that work for your budget and stick to them.

Support Organisations & Help Services

If you're struggling with problem gambling, confidential help is available. Reach out to these trusted organisations:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support services across Australia
• Lifeline: 13 11 14 (24/7 crisis support)
• Beyond Blue: 1300 224 636 (mental health and gambling concerns)

International Support

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
• National Council on Problem Gambling (USA): www.ncpgambling.org
• Responsible Gambling Council (Canada): www.responsiblegambling.org

All services are confidential and free to use. There is no judgment—help is available whenever you need it.

If You Need Help, Reach Out Today

Problem gambling can affect anyone, and seeking help is a sign of strength, not weakness. Whether you're concerned about your own gaming habits or worried about someone else, professional support is just a phone call or click away.

Don't wait—contact Gambling Help Online on www.gamblinghelponline.org.au or call 1800 858 858 (free and confidential, 24/7).

Remember: you are not alone, and recovery is possible.

A Work of Heart is committed to promoting responsible gambling. This content is for informational purposes and complies with Australian gambling harm minimisation standards. Please gamble within your means and seek help if gambling becomes a problem.